Terms of Service
Last updated: January 2025
More legal stuff. By using this site or working with me, you agree to these terms. If something here doesn't work for you, let's talk before we start.
Services
Uzunu provides business automation consulting services through a conversation-first approach. Every engagement starts with understanding your needs and recommending the right solution. All services are custom-scoped based on actual business needs, with fixed-price proposals for specific outcomes.
Payment Terms
System Audits require payment in full upon purchase and are delivered within 5 business days. Automation Projects require a 50% deposit to begin work, with the remaining 50% due upon completion. Projects under $1,000 require full payment upfront. All payments are processed through Stripe or bank transfer. Prices are in USD unless otherwise specified.
Refund Policy
System Audits come with a 30-day money-back guarantee if we don't identify at least 2 hours per week in time-saving opportunities. Automation Projects have no refunds once work has begun. If you're unsatisfied with the deliverables, we'll work with you to address concerns within the project scope.
Intellectual Property
Upon full payment, you own all custom code, automations, and documentation created specifically for your project. We retain the right to reuse general methodologies, techniques, and non-specific knowledge gained during our engagement. Any pre-existing intellectual property or generic components we use remain our property but are licensed to you for use in your project.
Confidentiality
We treat all client information as confidential. We will not disclose your business processes, data, or proprietary information to third parties without your consent, except as required by law.
Limitations of Liability
Our services are provided 'as is' without warranty of any kind. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service in question.
Project Scope
Each project's scope is defined in the initial agreement. Additional features or changes outside the agreed scope will require a separate agreement and may incur additional costs.
Termination
Either party may terminate a project with written notice. Upon termination, you pay for all work completed up to the termination date, we deliver all work completed to that point, and confidentiality obligations survive termination.
Support
Post-project support is not included unless specified. We offer maintenance packages and hourly support as separate services.
Governing Law
These terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration.
Changes to Terms
We reserve the right to update these terms at any time. Changes are effective immediately upon posting to this page.
Contact
For questions about these terms, contact us at [email protected].
Questions About These Terms?
If you have any questions about these Terms of Service, please contact us.